It's not just your bill, it's a customer relationship tool.
The FBA Sentinel Billing module is a tool to help armored carriers capture the
revenue from their operations and deliver tailored invoices to their customers.
The system records the contract details down to the service level. Then, the
services are assigned to invoice templates. Transactional data is imported from
various operational systems via a flexible import module. On each billing cycle,
the billing engine allocates the unbilled transactional data to the appropriate
invoice template and generates invoices with detailed invoice line items. The
system can generate invoice output in any format requested by the customer and
can also automatically export invoice data to internal AR systems.
The following is a list of Features and Benefits for the FBA Sentinel Billing
module
| Feature |
Benefit |
The billing system is driven by contract information.
|
System provides a central repository of all active contracts, service locations,
service points and services.
Management can ensure that all contracts are being billed.
|
Automated billing engine
|
Time savings.
Eliminates dependence on individual knowledge of billing process.
Eliminates errors.
Quickly identifies any billing exceptions.
Ensures that all billable transactions are billed - never miss revenue
opportunity again.
|
Easy integration to operation systems - i.e. automatic loading of transactions
|
Time savings
Ensures that all billable transactions are billed - never miss revenue
opportunity again.
|
All operational actions (transactions) are tied to a service and invoice line
item
|
Ensures that all billable transactions are billed - never miss revenue
opportunity again.
Reduce billing disputes.
|
Automatic data validation of transactions
|
Eliminates errors.
Time savings.
|
Easy integration to Service Order Management system
|
A proper integration to a service order management system will ensure that
service orders are linked directly to contracted services and that one-off
services are captured for billing.
The Service order management system will ensure that all tasks necessary to
perform the service are completed and documented.
Reduce billing disputes.
Reduce lost revenue.
|
Flexible invoice output format - i.e. pdf, spreadsheet or EDI
|
Customer satisfaction.
Time savings.
|
Flexible allocation of service locations, service points and services to invoice
templates
|
The system can produce multiple invoices based on customer requirements.
Customer satisfaction.
|
Maintains full transaction history
|
Improved data analysis.
Online supporting data in case of billing dispute.
|
Allows for manual invoicing and manual overrides of automatic billing
|
Customer satisfaction.
Handles special needs and/or exceptions.
Allows to bill non-contracted services or one-time situations - requires
security permissions.
|
Allows for national (consolidated) billing or local branch billing
|
Customer satisfaction.
Time savings.
Reduction of errors.
Sales force satisfaction.
|
Automated data upload to central AR system
|
Time savings.
Reduction of errors.
Timely reporting.
|
Full support for multiple languages
|
Statutory compliance.
Customer and staff satisfaction.
|
Supports sales of merchandise
|
Capture all billable transactions - even merchandise sales.
Reduction of missed revenue opportunity.
|
Flexible fuel surcharge management
|
Reduction of errors.
Reduction of missed revenue opportunity.
|
Flexible allocation of revenue to branches and sales regions based on contract
branch allocation or transaction source branch.
|
Time savings.
Sales force satisfaction.
Budget and accounting staff satisfaction.
|
Contract pools
|
Simplify data entry by pooling service locations, service points and/or services
together for pricing.
Time savings.
Reduction of errors.
|
Includes a standard invoice report and customizable reports which can be
assigned to individual invoicing templates or customers.
|
Flexible invoice format.
Customer satisfaction.
|
Each invoice template can generate separate invoices based on unique
transactional data values. For example the system can generate one invoice per
customer billing transit which could vary from billing cycle to billing cycle
depending on monthly activity.
|
One billing template serves multiple transits or regions or any other selectable
value.
Time savings.
Reduction of errors.
Customer Satisfaction.
|